08
08
IRCTC App UI Redesign- Academic Workshop
Task of a 5 day long academic workshop was to select any application we use quiet frequently and study it for any poor user experiences or potential areas of improvement. I selected the IRCTC application, used for booking train tickets in Indian Railways, and conducted live observations, user interviews and designed a new and improved visual UI and experience in Figma
Research | Surveys and Interviews | Visual App UI | Mockups
9:41
9:41
Chalo chale!
Chalo chale!
Departure Date
Departure Date
Quota
Quota
Recent Trips
Recent Trips
TVC
TVC
Search trains
Search trains
1 Jan
1 Jan
GENERAL
GENERAL
TATKAL
TATKAL
TODAY
TODAY
T
T
Monday
Monday
Sunday
Sunday
M
M
Trivandrum Ctrl
Trivandrum Ctrl
Yesvantpur Jn
Yesvantpur Jn
YPR
YPR
One way
One way
Return
Return
TVC
TVC
ERN
ERN
16347
16347
12432
12432
GN
GN
GN
GN
3A
3A
3
3
CLT
CLT
TV
TV
9:41
9:41
Trivandrum Ctrl to Yesvantpur Jn
Trivandrum Ctrl to Yesvantpur Jn
01 JAN 2024 MONDAY
01 JAN 2024 MONDAY
1 Jan
1 Jan
2 Jan
2 Jan
3 Jan
3 Jan
KCVL UBL EXP 12778
KCVL UBL EXP 12778
12:50
12:50
04:59
04:59
BAW
BAW
KCVL
KCVL
₹173
₹173
Kochuveli
Kochuveli
Chik Banavar
Chik Banavar
1 Jan
1 Jan
Sleeper
Sleeper
WAITLIST
WAITLIST
3A
3A
2A
2A
AVAILABLE
AVAILABLE
WA
WA
₹465
₹465
₹1225
₹1225
2
2
1
1
2 Jan
2 Jan
3 Jan
3 Jan
4 Jan
4 Jan
CAPE SBC EXPRESS 16525
CAPE SBC EXPRESS 16525
12:40
12:40
06:40
06:40
SBC
SBC
TVC
TVC
Trivandrum Ctrl
Trivandrum Ctrl
18h: 00m
18h: 00m
16h: 09m
16h: 09m
16h: 09m
16h: 09m
Ksr Bengaluru
Ksr Bengaluru
KCVL YPR AC EXP 22678
KCVL YPR AC EXP 22678
12:50
12:50
04:30
04:30
YPR
YPR
KCVL
KCVL
Kochuveli
Kochuveli
Runs on Fridays only
Runs on Fridays only
Next
Next
15h: 40m
15h: 40m
Yesvantpur Jn
Yesvantpur Jn
9:41
9:41
Trivandrum Ctrl to Yesvantpur Jn
Trivandrum Ctrl to Yesvantpur Jn
Trivandrum Ctrl to Yesvantpur Jn
01 JAN 2024 MONDAY
01 JAN 2024 MONDAY
01 JAN 2024 MONDAY
1 Jan
1 Jan
1 Jan
2 Jan
2 Jan
2 Jan
3 Jan
3 Jan
3 Jan
KCVL UBL EXP 12778
KCVL UBL EXP 12778
KCVL UBL EXP 12778
12:50
12:50
12:50
04:59
04:59
04:59
BAW
BAW
BAW
KCVL
KCVL
KCVL
₹173
₹173
₹173
Kochuveli
Kochuveli
Kochuveli
Chik Banavar
Chik Banavar
Chik Banavar
1 Jan
1 Jan
1 Jan
Sleeper
Sleeper
Sleeper
WAITLIST
WAITLIST
WAITLIST
3A
3A
3A
2A
2A
2A
AVAILABLE
AVAILABLE
AVAILABLE
WA
WA
WA
₹465
₹465
₹465
₹1225
₹1225
₹1225
2
2
2
1
1
1
2 Jan
2 Jan
2 Jan
3 Jan
3 Jan
3 Jan
4 Jan
4 Jan
4 Jan
CAPE SBC EXPRESS 16525
CAPE SBC EXPRESS 16525
CAPE SBC EXPRESS 16525
12:40
12:40
12:40
06:40
06:40
06:40
SBC
SBC
SBC
TVC
TVC
TVC
Trivandrum Ctrl
Trivandrum Ctrl
Trivandrum Ctrl
18h: 00m
18h: 00m
18h: 00m
16h: 09m
16h: 09m
16h: 09m
16h: 09m
16h: 09m
16h: 09m
Ksr Bengaluru
Ksr Bengaluru
Ksr Bengaluru
KCVL YPR AC EXP 22678
KCVL YPR AC EXP 22678
KCVL YPR AC EXP 22678
12:50
12:50
12:50
04:30
04:30
04:30
YPR
YPR
YPR
KCVL
KCVL
KCVL
Kochuveli
Kochuveli
Kochuveli
Runs on Fridays only
Runs on Fridays only
Runs on Fridays only
Next
Next
Next
15h: 40m
15h: 40m
15h: 40m
Yesvantpur Jn
Yesvantpur Jn
Yesvantpur Jn
9:41
9:41
9:41
Passenger Details
Passenger Details
Passenger Details
KCVL UBL EXP 12778
KCVL UBL EXP 12778
KCVL UBL EXP 12778
Add Passenger details (1)
Add Passenger details (1)
Add Passenger details (1)
12:50
12:50
12:50
04:59
04:59
04:59
BAW
BAW
BAW
KCVL
KCVL
KCVL
AC 3 Tier (3A)
AC 3 Tier (3A)
AC 3 Tier (3A)
General (GN)
General (GN)
General (GN)
Kochuveli
Kochuveli
Kochuveli
One way
One way
One way
Chik Banavar
Chik Banavar
Chik Banavar
1 Jan 2024
1 Jan 2024
1 Jan 2024
2 Jan 2024
2 Jan 2024
2 Jan 2024
Name
Name
Name
Age
Age
Age
Berth Preference
Berth Preference
Berth Preference
Add to Saved List
Add to Saved List
Add to Saved List
Add new
Add new
Add new
Add from list
Add from list
Add from list
Nationality
Nationality
Nationality
Gender
Gender
Gender
Review Journey Details
Review Journey Details
Review Journey Details
9:41
9:41
9:41
Passenger Details
Passenger Details
Passenger Details
KCVL UBL EXP 12778
KCVL UBL EXP 12778
KCVL UBL EXP 12778
Add Passenger details (1)
Add Passenger details (1)
Add Passenger details (1)
12:50
12:50
12:50
04:59
04:59
04:59
BAW
BAW
BAW
KCVL
KCVL
KCVL
AC 3 Tier (3A)
AC 3 Tier (3A)
AC 3 Tier (3A)
General (GN)
General (GN)
General (GN)
Kochuveli
Kochuveli
Kochuveli
One way
One way
One way
Chik Banavar
Chik Banavar
Chik Banavar
1 Jan 2024
1 Jan 2024
1 Jan 2024
2 Jan 2024
2 Jan 2024
2 Jan 2024
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Name
Name
Age
Age
Age
Berth Preference
Berth Preference
Berth Preference
Add to Saved List
Add to Saved List
Add to Saved List
Add new
Add new
Add new
Add from list
Add from list
Add from list
Nationality
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Nationality
Gender
Gender
Gender
Review Journey Details
Review Journey Details
Review Journey Details
9:41
9:41
9:41
Review Journey Details
Review Journey Details
KCVL UBL EXP 12778
KCVL UBL EXP 12778
Passenger details
Passenger details
Tickets will be sent to
Tickets will be sent to
Fare Details
Fare Details
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Do you want to opt for travel insurance?
TOTAL
TOTAL
₹1225
₹1225
12:50
12:50
04:59
04:59
BAW
BAW
KCVL
KCVL
AC 3 Tier (3A)
AC 3 Tier (3A)
General (GN)
General (GN)
Kochuveli
Kochuveli
Chik Banavar
Chik Banavar
1 Jan 2024
1 Jan 2024
1
1
2 Jan 2024
2 Jan 2024
Aaron Dev Jose
Aaron Dev Jose
22 , Male | Side Lower
22 , Male | Side Lower
+91 1234567890
+91 1234567890
abcde@mail.com
abcde@mail.com
Proceed to Payment
Proceed to Payment
One way
One way
9:41
9:41
Review and Pay
Review and Pay
KCVL UBL EXP 12778
KCVL UBL EXP 12778
Payment methods
Payment methods
Saved Cards
Saved Cards
Debit Cards
Debit Cards
Credit Cards
Credit Cards
IRCTC Pay
IRCTC Pay
UPI
UPI
1234 5678 9012 3456
1234 5678 9012 3456
Valid upto 11/25
Valid upto 11/25
Enter CVV
Enter CVV
ABCDEFGHIJKL
ABCDEFGHIJKL
12:50
12:50
04:59
04:59
BAW
BAW
KCVL
KCVL
AC 3 Tier (3A)
AC 3 Tier (3A)
General (GN)
General (GN)
Kochuveli
Kochuveli
Chik Banavar
Chik Banavar
1 Jan 2024
1 Jan 2024
2 Jan 2024
2 Jan 2024
Pay ₹1225
Pay ₹1225
One way
One way
9:41
9:41
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